Teamwork Skills: Communicating Effectively in Groups
Updated on
Course overview
- Provider
- Coursera
- Course type
- Free online course
- Level
- Beginner
- Deadline
- Flexible
- Duration
- 11 hours
- Certificate
- Paid Certificate Available
- Course author
- Matthew A. Koschmann, PhD
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Recognize how hidden forces of context, systems, institutions, and interactions design affect group interaction
Develop decision making practices in order to become more creative and innovative
Learn how to communicate to resolve or diffuse group conflicts
Make better decisions about using technology for group work based on key practical and conceptual considerations
Description
Recently revised and updated! Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.
