Project Management for Effective Client Communication

Begin the course by getting to know project manager Sophie Simmons. She talks through her career journey, which has taken her to countries all over the world. Learn about the influences that have inspired her, from traveling to pilates.

Dive into what project management is. Look at the people you’ll be working with as a project manager, along with your responsibilities. Discover the importance of communication and hear Sophie’s advice for communicating effectively with clients. Learn the key elements of a good brief, including dates and deliverables.

Using one of Sophie’s previous projects as your guide, get to know the client and the team. Sophie then shares her advice for understanding what a client wants, effectively leading a meeting, and more. Find out what a Statement of Work (SOW) is and how to present it. Then dive into client management and how to deal with the challenging situations that might arise during a project

Sophie teaches you how to deliver your project while taking into consideration things like payment and feedback. Discover how to establish long-lasting relationships for future opportunities. Then, to wrap up the course, hear Sophie’s dos and don’ts of project management along with her advice for staying calm when things don’t go to plan.