Influencing People

Influence in the workplace is essential in making your voice heard and respected. It’s also a driving factor in helping you and your team collaborate effectively.

On this four-week course, you’ll build skills in influencing tactics to help with communication and gaining power in the workplace.

You’ll start by learning specific strategies that are proven to work for gaining power and influencing people.

As you learn how to be more effective at pitching business ideas to your superiors and building coalitions across stakeholders, you’ll also examine the tactics needed to influence your customers to encourage sales.

You’ll understand how to build, develop, and maintain a power base in your organisation, as well as improving your ability to influence people in situations where you cannot use formal authority.

This course will help you distinguish between influence and manipulation to enable you to be more persuasive in working with your line managers, peers, and direct reports.

You’ll understand how to build and maintain high-quality relationships to further increase power and ability to influence. You’ll also learn how to protect yourself from the unwanted influence of others.

This course will enable you to improve your confidence and develop your leadership skills alongside specialists in team leading strategies at the University of Michigan.

By the end of this course, you’ll have the skills to become a more persuasive and influential leader in your workplace.