Influencing and Communication Skills for Managers

As a manager, it’s vital to understand both the importance of communication at work, as well as the drawbacks of miscommunication.

This influencing and communication training course will equip managers with the communication strategies and influencing skills they need to influence successfully communicate at work.

Communication takes place between everyone, every day, in every organisation, in every industry.

However, for managers, poor communication can disrupt work relationships and have more severe consequences.

On this course, you’ll explore the basic concepts of interpersonal communication in the workplace.

Led by communication experts at the University of Law, you’ll develop your understanding of the communication process, and get to grips with the role of communication in your work as a manager.

The course will help you to identify different, useful types of communication–from verbal and non-verbal to visual.

You’ll also consider the different types of communication networks that exist at different levels in an organisation, and identify the benefits of using different communication networks for different types of communication.

In order to be an effective manager, it’s vital that you can effectively communicate your influence to your team.

You’ll explore the potential barriers to effective communication, and identify ways to overcome them.

You’ll also learn how to improve your influencing skills as you learn about communicating with influence in today’s workplace and the value of being able to influence people at work.