Effective Communication for Building Relationships
Updated on
Course overview
- Provider
- Coursera
- Course type
- Free online course
- Level
- Beginner
- Deadline
- Flexible
- Duration
- 10 hours
- Certificate
- Paid Certificate Available
- Course author
- Dr Peter J Mitchell
-
Business Communication
Intercultural Communication
Conflict Management
Description
Revitalize your self-presentation strategy: how you can create the right impression and fit in at work. Enhance your expertise in intercultural communication: cultural values and cultural intelligence, working in an intercultural climate, and working in an intercultural team. Gain valuable knowledge about interaction with clients: creating a win-win relationship, maintaining a positive relationship, and resolving conflict. By the end of the course, you will be able to present yourself positively, communicate effectively in a variety of settings, and build positive relationships with clients.But this is not all. I am glad to answer your individual questions. Please feel free to contact me by asking questions in the Discussion Forums. I aim to respond to 95% of questions within 24 hours.
