Business Etiquette: Master Communication and Soft Skills

New to the professional workplace or preparing to get back to the office after time away?

This course will make sure your office etiquette is up to the correct standard and give you essential workplace communication tips and soft skills for working efficiently and professionally.

With over 300 billion emails being sent around the world on a daily basis, email is widely used across business and personal communication.

When it comes to work, a key component of your success relies on you being able to use appropriate email etiquette. This course will help you identify the key pillars of email etiquette.

You’ll learn how to maintain open and professional channels of communication in all areas, including how to construct a professional email message, adding attachments and hyperlinks, adding a signature block, as well as guidelines on copying others to email correspondence.

As well as learning how to communicate professionally with your clients and colleagues, you’ll learn how to enhance your soft skills like communication, time management, and listening so that you can present yourself in a way that aligns with the values of your place of work.

The course will teach you how different dress codes can have a significant impact on interview success and impressing important clients.

You’ll also explore how the way you present yourself can positively impact your attitude and confidence, ultimately altering the perception others have of you.