An Introduction to Artificial Intelligence in the Tourism Industry

We are in the midst of what commentators are calling the Fourth Industrial Revolution, or Industry 4.0.

This describes the advent of new technologies that are set to irreversibly change working practices across sectors. Chief among these technologies are artificial intelligence and machine learning. These changes will almost certainly have a profound effect on the future of tourism.

This tourism management course offers an introduction to artificial intelligence, and considers how it will affect the tourism industry.

You will gain a broad understanding of how AI and machine learning work, and learn to distinguish fact from fiction. You will consider the latest trends and developments, considering real-life artificial intelligence use cases. You will also consider key questions around AI ethics, addressing the common and valid concerns that come with these new technologies.

With this introduction to AI, you will begin to understand the potential applications of AI in the tourism industry. This will empower you to shape its future.

This tourism management course does not require any prior technical knowledge of artificial intelligence or computer programming. It is aimed at tourism industry professionals, with a stake in the future of tourism.

It is designed and delivered by leading artificial intelligence experts at the Luleå University of Technology.